Safe and supportive care during the COVID-19 pandemic

Care workers

Care workers roles and responsibilities

Your role might include:

  • Supporting people with social and physical activities
  • Booking and going with people to appointments
  • Helping with personal care such as support with showering and dressing
  • Supporting people with eating and drinking
  • Monitoring individuals’ conditions by taking their temperature, pulse, respiration and weight, and possibly helping with medication.

 What skills do I need?

Everyone working in social care needs English proficiency, numeracy and employability skills including team work and problem solving skills. 

What core skills do I need to work in social care? 

This outlines some of the skills you need and has short activities to help you think about transferable skills from your previous experiences.

The other specific skills needed to work in this role include:

  • The ability to work on your own initiative and prioritise your workload
  • Good listening and communication skills
  • The ability to understand and follow policies and procedures
  • Good writing skills to fill in care plans.

What experience and qualifications do I need?

  • You don’t necessarily need any qualifications to become a care worker. What’s really important is that you have the right values and behaviours to work in social care.
  •  Qualifications showing good English and number skills such as GCSE A-C in English and maths. It might also be helpful if you have a social care qualification such as a Level 2 or 3 Diploma in Health and Social Care, but you can do these once you’re in the job.
  • Previous experience in a similar role or with vulnerable adults is extra bonus.
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